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№00/Profile

Backend Engineer & DevOps Engineer

Dzulfikar

Backend and platform engineer. I build the systems companies keep running.

5+ years across Node.js, TypeScript, Go, and Laravel — shipping omnichannel SaaS, AI-powered support tooling, and e-commerce platforms used across Southeast Asia. I led a Laravel to NestJS migration, ran a legacy-VPS to Kubernetes cutover, and cut manual deploy overhead by over 50%.

№01
5+ yrs
In production
№02
10+
Systems shipped
№03
50%
Deploy overhead cut
№04
2
Platform migrations led
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Dzulfikar's Profile Picture

№01 — Selected Work

ON STAGE · 04 ENTRIES

SaaS Platform · 2024 - Present

Lenna Omnichannel.

An AI conversational platform founded in 2017 that helps businesses automate customer service, marketing, and sales through AI-powered chatbots and omnichannel solutions.

Stack

Node.js · TypeScript · Vue · PostgreSQL · Redis · Docker

Open case study
Lenna Omnichannel preview
  1. №02Open Source · 2026
    Quick Command preview

    Quick Command

    Shipped free and open source. One shortcut away from pasting into whatever app I'm in. Recognized in the Apple Developer Academy cohort for the macOS app track.

  2. №03E-Commerce Platform · 2023 - 2024
    SmartApes preview

    SmartApes

    Parents can mix a physical kit, a course seat, and a digital download in one checkout. Reporting and fulfillment stayed unified instead of splitting per product type.

  3. №04E-Commerce Platform · 2021
    HappyBeauty preview

    HappyBeauty

    Storefront serves multiple regions from one codebase. Repeat buyers convert through the loyalty flow instead of one-off transactions, and operators manage fulfillment per market without forking the app.

№02 — Track record

Experience

Where I've been useful.

5+ years on backend and platform systems, in production, under real load.

№05Aug 2024 — Present · 1 yr 9 mo

Lenna.ai, PT Sinergi Digital Teknologi

Backend Engineer

  • Developed core backend services for an Omnichannel Customer Support Platform, building features for ticket management and integrating third-party social media APIs.
  • Built and maintained backend tools to support LLM-based chatbots, enabling the integration of Generative AI responses into existing conversation flows.
  • Collaborated with Content and AI Engineers to implement business logic for chatbot workflows, ensuring accurate handling of user intent and seamless system responses.
  • Refactored and optimized legacy code, improving the readability and stability of critical modules to support new feature development.
  • Contributed to the development of an E-Procurement system using Go, focusing on API implementation and data processing logic.
  • Managed containerized environments for application deployment, ensuring consistent configurations across development and production stages.
  • Updated and maintained CI/CD pipelines using Jenkins and GitHub Actions, streamlining the build and deployment process for faster team iterations.
  • Assisted with frontend tasks when required, helping the team meet sprint goals and ensuring feature completeness.

Education

02 ENTRIES

  1. 2023

    Software Developer

    Apple Developer Academy @ Infinite Learning Batam

    • Achieved Top 10 Ranked macOS App Trending
  2. 2022

    Associate's Degree, Computer Science

    State Polytechnic of Batam

    • GPA: 3.95/4.00

№03 — Working stack

Capabilities

The tools I reach for.

Years of production work. The tools that move shipped code, not stickers on a laptop.

  1. №01 · Working stack

    Technical Skills.

    Technical hands-on experience

    Programming Languages & Frameworks

    • Node.js / TypeScript
    • PHP / Laravel
    • NestJS Framework
    • Golang

    Databases

    • MySQL
    • PostgreSQL
    • MongoDB
    • Clickhouse
    • Redis

    DevOps & Cloud

    • Docker
    • Kubernetes
    • AWS
    • Google Cloud Platform
    • Digital Ocean
    • CI/CD (Jenkins, GitLab, GitHub Actions)
    • Prometheus
    • Grafana
    • Helm
    • ArgoCD
  2. №02 · Working stack

    Tools.

    Tools that I use regularly

    Coding Tools

    • VSCode
    • Claude Code
    • Git
    • GitHub
    • GitLab
    • Postman

    Design & Prototyping

    • Excalidraw
  3. №03 · Working stack

    Collaboration.

    How I work with teams

    Team & Craft

    • Cross-team communication
    • Mentorship
    • Domain-driven analysis
    • Technical writing
    • Incident response
    • Code review
≤ 150 chars · Plain text
Portfolio · live2026 · Jakarta · GMT+7

dzulfikar .

© 2026 dzulfikar. Built with care, shipped with intent.